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Microsoft 365 / Outlook 2019 / Outlook 2016 Click to RunĪny Windows C:\Program Files\Microsoft Office\root\office16\

The location of scanpst.exe depends on your version of Outlook and whether or not you are using a 64-bit version of Windows. Locating scanpst.exe for your Outlook version

Additional screenshots of error messages.

Inbox Repair Tool does not recognize the file.

CRC errors reported when trying to copy pst-file.

Repairing a pst-file around 1.8GB in size.

Getting repair prompts even after successful repair.

Locating scanpst.exe for your Outlook version.

This guide helps you locate the Inbox Repair Tool for your version of Outlook, walks you through the repair process and gives recommendations what to do to when the Inbox Repair Tool fails and how to prevent pst-file corruptions from happening in the future. In other cases, you might get recommended to use this tool when you are suffering from some specific symptoms such as (but not limited to), Outlook crashing upon displaying a folder or writing data to it, mspst.dll errors in the Event Viewer, import/export not completing, several send/receive errors or view settings not being maintained. The file is not an Outlook data file (.pst). The Inbox Repair Tool is your first-aid-kit when it comes down to corruptions in your Outlook’s data storage file (pst-file).Ī common need for running this tool is when Outlook refuses to load or is not willing to open a pst-file and displays an error similar to Ĭannot start Microsoft Outlook.